, 2019-01-08 08:13:42
Warranty & Financing.

Warranty & Financing.

Warranty & Financing.

Whatever awaits you on the road, one thing is certain: Our Warranty and Financing Services mean that there are many things about which you can afford to be less concerned – such as how to remain mobile after a breakdown, who pays for the repairs or what suits you better at the moment: dream holiday or dream wheel rims?     


LongLife Mobility Guarantee.

Safety that extends further.

Your benefits

  • Protection and convenience.
    A wide range of services from medical repatriation through to a loan abroad.
  • International.
    Valid in Western Europe and many Eastern European countries.
  • Free.
    In the case of new cars and regular service.

Also for used cars.

Our services

Obtain even more security and convenience for your driving: with the LongLife Mobility Guarantee. We will provide you with round-the-clock assistance – no matter whether you break down on your doorstep or have an accident kilometres away in a foreign country. And no matter whether you need new car keys on holiday or a particular medicine.

  • Roadside Assistance – at home or on the road.
    We will provide on-site assistance if your Volkswagen no longer starts. Just call.
  • Towing to the nearest Volkswagen Partner.
    Has your vehicle broken down? We will tow it away to the nearest Volkswagen Partner.
  • Replacement vehicle.
    Does your Volkswagen need to stay in the workshop? We will provide you with a replacement vehicle. Immediately, up to three days and with unlimited mileage.
  • Overnight hotel accommodation including passengers.
    Will the repair work following a breakdown not be completed on the same day? Stay overnight in a hotel, together with your passengers. We will pay.

* Your vehicle has broken down due to a technical defect and can no longer reach the workshop unaided. Breakdowns for which you are to blame are excluded from the free services.

Transportation and mobility

  • Recovery and rescue service after an accident – with no cost limit
  • Vehicle collection following driver incapacitation
  • Vehicle transportation following vehicle failure
  • Onward or return journey following vehicle failure

For a safe journey home

  • Collection of children
  • Unscheduled return journey up to €2,600
  • Medical repatriation

Fast and straightforward assistance in the event of emergencies and financial distress abroad

  • Loan up to €1,500 for financial distress abroad
  • Custody service for documents
  • Car key service
  • Vehicle customs clearance and scrapping

Assistance in the event of illness or death abroad

  • Illness-related transportation abroad; sick visit while abroad: up to €525
  • Shipping of medicine abroad
  • Travel cancellation
  • Assistance in the event of death


  • Arranging contact with doctors and lawyers abroad

Four facts.


Repair and Accessory Financing.

Tailored to your wishes.

Your benefits

  • Fast.
    Credit decision usually in a few minutes.
  • Individual.
    Term between 12 and 36 months. Finance limit €1,000 to €4,000.
  • Convenient.
    Instalments from €20 a month.

Our services

Simple and as diverse as your wishes: The Volkswagen Bank's Repair and Accessory Financing* means that you do not need to choose between dream wheel rims, dream holiday and repairing a dent. Finance accessories and repairs to your leased or purchased Volkswagen simply and conveniently – over a period of between 12 and 36 months and with instalments from €20.

* This offer exclusively applies to Volkswagen Genuine Accessories.
An offer from Volkswagen Bank GmbH, Gifhorner Straße 57, 38112 Braunschweig. You can obtain further information from your participating Volkswagen Partner.

Volkswagen Bank GmbH’s current offer.
Minimum amount (monthly minimum rate €20.–)
Maximum amount
Down payment
12 to 36 months
Borrowing rate fixed p.a.*
from 5.75 %
Annual percentage rate
ab 5.90 %
Monthly minimum rate

* An offer from Volkswagen Bank GmbH, Gifhorner Straße 57, 38112 Braunschweig. You can obtain further information from your participating Volkswagen Partner.

Finance amount/net loan
Down payment
24 months
Borrowing rate fixed p.a.*
5.75 %
Annual percentage rate
5.90 %
Total amount
Monthly rate

* An offer from Volkswagen Bank GmbH, Gifhorner Straße 57, 38112 Braunschweig. You can obtain further information from your participating Volkswagen Partner.


Extended Warranty.

Peace of mind at a small price.

Your benefits

  • Full protection.
    Service to the full scope of the manufacturer’s guarantee. Covers unexpected repair costs. If the vehicle is subsequently sold*, the extended warranty may be taken over by the purchaser of the vehicle.
  • Flexible.
    A term of one, two or three years. Individual premiums depending on vehicle model, date on which the extended warranty ends and the vehicle’s agreed total mileage.
  • Practical in the case of leasing.
    Convenient monthly premiums with no instalment payment supplement or single premium.

Our services

An unexpected repair to your Volkswagen? The Extended Warranty means that you don’t need to be worried about it. It protects you for up to three additional years against unexpected repair costs – with services that are fully consistent with the manufacturer’s warranty.**


* Not if the vehicle is sold to commercial resellers.

** If you provide proof that you have kept to the stipulated service intervals.
Insurance services (in the case of financing and cash purchase) are provided by Volkswagen Versicherung AG, Braunschweig. Services (in the case of leasing) are provided by Volkswagen Leasing GmbH, Braunschweig. Tuned vehicles, driving school vehicles and commercial haulage vehicles are exceptions.

  • Services match the manufacturer’s guarantee.
  • You can choose a period of one, two or three years following the two-year manufacturer’s warranty.
  • No excess – full assumption of costs up to the vehicle’s agreed total mileage.
  • Maximum total vehicle mileage that can be selected: 200.000 km.
  • Subsequent entry possible until vehicle is 2 years old and has done no more than 100.000 km (if proof that the stipulated service intervals have been adhered to is provided).